My Oracle Support Banner

When Copying A Requisition To Cart, The Suggested Buyer Name Is Cleared (Null) (Doc ID 2089042.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Oracle iProcurement - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
When Copying A Requisition to Cart, the Suggested Buyer Name Is Cleared (Null)  

When copying a previously approved requisition to cart, the "Suggested Buyer" field is cleared, forcing users to re-enter (something we require for our business process).  We recently completed an upgrade from 12.0.6 to 12.2.4.  This behavior was not present in 12.0.6.

EXPECTED BEHAVIOR
-----------------------
The Suggested Buyer should not be cleared.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iProcurement > Requisitions
2. On the requisition tab, select a requisition and click the "Copy to Cart" button
3. "Suggested Buyer" field is cleared
4. User has to assign the buyer again.
This is a tedious process since they do not know what is the buyer that should go to the requisition.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.