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Autoinvoice Master Program Not Triggering Autoinvoice Import For All Organizations When Scheduled (Doc ID 2089217.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When Autoinvoice is scheduled Autoinvoice Master (RAXMTR) is not triggering the Autoinvoice Import (RAXTRX) even though parameter is set to ALL.

Customer is able to run Autoinvoice manually for each operating unit individually.

EXPECTED BEHAVIOR
-----------------------
When parameter set to All, autoinvoice should pick up transactions for all of the operating units.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Autoinvoice runs on a schedule.
2. Records for several OUs not processed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process invoices/credit memos on time.

Cause

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