Can Not Update Customer Site Use Detail(Bill-To Detail)

(Doc ID 2089257.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.


When trying to create customer using customer interface (RACUST), error occurs for update record of site use detail(Bill-To detail).  The interface (RACUST) displays this error

1.The data that defines the flexfield on this field may be inconsistent. Inform your system administrator that the function: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = SQLGL, Code = GL# and Structure number =
2.The key flexfield with application name Receivables (AR), name Territory Flexfield (CT#), and structure Customer Territory Flexfield (CUSTOMER_TERRITORY_FLEXFIELD) is not frozen. Please contact your system administrator.


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