Can Not Update Customer Site Use Detail(Bill-To Detail) (Doc ID 2089257.1)

Last updated on JULY 23, 2017

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When trying to create customer using customer interface (RACUST), error occurs for update record of site use detail(Bill-To detail).  The interface (RACUST) displays this error

1.The data that defines the flexfield on this field may be inconsistent. Inform your system administrator that the function: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = SQLGL, Code = GL# and Structure number =
2.The key flexfield with application name Receivables (AR), name Territory Flexfield (CT#), and structure Customer Territory Flexfield (CUSTOMER_TERRITORY_FLEXFIELD) is not frozen. Please contact your system administrator.

Cause

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