Last updated on SEPTEMBER 30, 2016
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
The profile option "Service: Default Bill To and Ship To Address Options" is set to "Default from Installed BaseDefault from Installed Base". After creation of SR ,the address will not change based on the profile .Why?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms