Work Order Stuck in Released-Pending After Approval Due to HR setup
Last updated on AUGUST 25, 2017
Applies to:Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.2.4 version,
When attempting to approve a work order from the login page, the work order remains in Pending Released
Reviewing the work flow, which is shown in status Error, observe the the following error occurs.
The eam logs are showing the error "Organization XXX is invalid"
The issue can be reproduced at will with the following steps:
1. approve work order
2. work order not approved
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