UPK: Login Failed To Authenticate When Publishing to Knowledge Center

(Doc ID 2090068.1)

Last updated on APRIL 11, 2017

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.2 version, publishing to Knowledge Center fails with the:


ERROR
-----------------------
Connection error
Login failed to authenticate to the server.
Please verify the Server URL, Username, Password and Workgroup.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Open Developer - select File - Publish and complete publishing wizard
2. Last page check Publish to Knowledge Center option
3. Complete Server URL
4. Enter http://servername/KCenter



Cause

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