UPK: Knowledge Center Upgrade to 12.1.0.2 Fails with "Object reference not set" Error (Doc ID 2090183.1)

Last updated on MAY 12, 2016

Applies to:

User Productivity Kit - Version 12.1.0.0 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When upgrading an existing version of Knowledge Center to 12.1.0.2, an "Object reference not set" error appears after file transfer.

Cause

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