TIMEZONE IS NOT HONORED BY CALENDAR COMPONNENT FOR SCHEDULED START & END TIME
Last updated on MARCH 22, 2016
Applies to:Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.
On : 12.2.4 version, Service Request Form
Timezone Is Not Honored By Calendar Component For Scheduled Start & End Time in the Tasks tab of the Service Request form.
The issue can be reproduced at will with the following steps:
(N) Service Requests > Find/Create Service Requests
Click on Tasks Tab
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