Depot Repair: java.lang.nullpointerexception when clicked on repair tasks -> debrief button
(Doc ID 2090524.1)
Last updated on JULY 14, 2020
Applies to:
Oracle Depot Repair - Version 12.2.4 and laterOracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.
Symptoms
On : 12.2.4 version, Repair Execution
When attempting to create a Debrief from Depot Repair Service Orders > Tasks > Debrief, the following error occurs.
ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance.
The error details show:
STEPS
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The issue can be reproduced at will with the following steps:
1. In Service Orders form, create a new SR and SO
2. In Tasks tab create a new task
3. Click "Debrief" button and the reported error occurs.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |