Depot Repair: java.lang.nullpointerexception when clicked on repair tasks -> debrief button
(Doc ID 2090524.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Depot Repair - Version 12.2.4 and laterOracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.
Symptoms
On : 12.2.4 version, Repair Execution
When attempting to create a Debrief from Depot Repair Service Orders > Tasks > Debrief, the following error occurs.
ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.
The error details show:
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Service Orders form, create a new SR and SO
2. In Tasks tab create a new task
3. Click "Debrief" button and the reported error occurs.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |