Depot Repair: java.lang.nullpointerexception when clicked on repair tasks -> debrief button (Doc ID 2090524.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.2.4 and later
Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Repair Execution

When attempting to create a Debrief from Depot Repair Service Orders > Tasks > Debrief, the following error occurs.

ERROR
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You have encountered an unexpected error. Please contact the System Administrator for assistance.

The error details show:

 



STEPS
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The issue can be reproduced at will with the following steps:
1. In Service Orders form, create a new SR and SO
2. In Tasks tab create a new task
3. Click "Debrief" button and the reported error occurs.



Cause

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