Incorrect Value In 'Packing Instructions' And 'Shipping Instructions' Fields on ISO lines (Doc ID 2090544.1)

Last updated on DECEMBER 21, 2015

Applies to:

Oracle Order Management - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, on Internal Sales Order (ISO) lines

ACTUAL BEHAVIOR
---------------
Incorrect value in 'Packing instructions' and 'Shipping instructions' fields on ISO lines.

After creating internal sales orders(ISO) through IR(Internal requisition), Dot (.) character is appearing in 'Packing instructions' and 'Shipping instructions' fields for ISO at line level.

EXPECTED BEHAVIOR
-----------------------
There should not be any value for "Shipping instructions" and "packing Instructions" on ISO lines as these details were not entered

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create internal requisition
2. Create ISO from IR
3. Check for the "Shipping instructions" and "packing Instructions" observed Dot (.) character in these fields for ISO at line level.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users does not want to to see wrong values for ISO at line level.

Cause

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