Comments Entered by Approver via Mobile Device Do Not Record in Action History for Requisitions (Doc ID 2091086.1)

Last updated on APRIL 26, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When approver enters comment for requisition approval via mobile, the comment is not shown in action history.


Expected Behavior
The comment which approver entered should be shown in action history.

Steps to Reproduce

  1. Approver approves/rejects the Requisition using their mobile device (ex.iPad)
  2. Hit Approve and Yes when prompted to enter comments. Enter Comments>Done when finished
  3. Receive confirmation of approval
  4. Requestor receives notification via email – the notes entered during approval are NOT there or in Action History via the form.

Cause

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