How To Troubleshoot Stuck Transactions with Error "Negative Balance Not Allowed"
(Doc ID 209115.1)
Last updated on FEBRUARY 01, 2022
Applies to:Oracle Inventory Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
This document includes all releases of Oracle E-Business Suite 11i and Release 12.
Provide a process flow to assist in resolving stuck transactions with the error "Negative Balance Not Allowed".
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In this Document
|1. Is organization set to allow negative balances.|
|2. Is the item's on-hand quantity sufficient to cover the transaction quantity?|
|2.1 Is the item Locator controlled?|
|2.2 Is there sufficient available on-hand quantity for the item in the issuing subinventory?|
|2.3 Are there reservations against the item / subinventory?|
|2.4 Increase on-hand quantity for item in issuing subinventory.|
|2.5 Resubmit stuck transaction.|
|3. Is the on-hand quantity for the item sufficient in the issuing subinventory to cover transaction quantity?|
|3.1 Is the item / subinventory locator controlled?|
|3.2 Are there reservations against item?|
|3.3 Are there transactions for this item / subinventory stuck in the MMTT table?|
|3.4 Resubmit stuck transaction.|
|4. Is the transaction's cost group valid for the subinventory?|
|5. Fix transaction's cost group. Contact Oracle Support.|
|6. Increase item / subinventory's on-hand quantity.|
|7. Resubmit stuck transaction.|