How To Troubleshoot Stuck Transactions with Error "Negative Balance Not Allowed"
(Doc ID 209115.1)
Last updated on FEBRUARY 22, 2023
Applies to:
Oracle Inventory Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]Information in this document applies to any platform.
This document includes all releases of Oracle E-Business Suite 11i and Release 12.
Purpose
Provide a process flow to assist in resolving stuck transactions with the error "Negative Balance Not Allowed".
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| 1. Is organization set to allow negative balances. |
| 2. Is the item's on-hand quantity sufficient to cover the transaction quantity? |
| 2.1 Is the item Locator controlled? |
| 2.2 Is there sufficient available on-hand quantity for the item in the issuing subinventory? |
| 2.3 Are there reservations against the item / subinventory? |
| 2.4 Increase on-hand quantity for item in issuing subinventory. |
| 2.5 Resubmit stuck transaction. |
| 3. Is the on-hand quantity for the item sufficient in the issuing subinventory to cover transaction quantity? |
| 3.1 Is the item / subinventory locator controlled? |
| 3.2 Are there reservations against item? |
| 3.3 Are there transactions for this item / subinventory stuck in the MMTT table? |
| 3.4 Resubmit stuck transaction. |
| 4. Is the transaction's cost group valid for the subinventory? |
| 5. Fix transaction's cost group. Contact Oracle Support. |
| 6. Increase item / subinventory's on-hand quantity. |
| 7. Resubmit stuck transaction. |
| References |