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How To Troubleshoot Stuck Transactions with Error "Negative Balance Not Allowed" (Doc ID 209115.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Inventory Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
This document includes all releases of Oracle E-Business Suite 11i and Release 12.

Purpose

Provide a process flow to assist in resolving stuck transactions with the error "Negative Balance Not Allowed".

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1. Is organization set to allow negative balances.
 2. Is the item's on-hand quantity sufficient to cover the transaction quantity?
 2.1 Is the item Locator controlled?
 2.2 Is there sufficient available on-hand quantity for the item in the issuing subinventory?
 2.3 Are there reservations against the item / subinventory?
 2.4 Increase on-hand quantity for item in issuing subinventory.
 2.5 Resubmit stuck transaction.
 3. Is the on-hand quantity for the item sufficient in the issuing subinventory to cover transaction quantity?
 3.1 Is the item / subinventory locator controlled?
 3.2 Are there reservations against item?
 3.3 Are there transactions for this item / subinventory stuck in the MMTT table?
 3.4 Resubmit stuck transaction.
 4. Is the transaction's cost group valid for the subinventory?
 5. Fix transaction's cost group. Contact Oracle Support.
 6. Increase item / subinventory's on-hand quantity.
 7. Resubmit stuck transaction.
References

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