Unable to Find the Receipt When Searching by Cleared Amount In Cash Management (Doc ID 2091255.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When searching for a receipt that has bank charges in the Find transactions available to reconcile window using the amounts field, the receipt is not showing in the results if the cleared amount was used in the search.

If total amount of receipt (cleared amount + bank charges) is used instead then receipt is showed in results.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Bank Statements
2. Query Statement
3. Click on Lines
4. Step on line to reconcile
5. Click on Available
6. Fill Amounts field with cleared amount of receipt


Cause

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