Standby Shifts Are Considering Overtime When They Should Not Be
(Doc ID 2091279.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Scheduler - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
On : 12.1.3
Standby shifts are considering overtime setting, when they should not be
When you generate standby trips the trips should only be for that duration.
Scheduler Site rule has overtime set to 240 minutes
Ie if the shift pattern is
Midnight to 23:59 daily
You should see daily a 23:59 hour shift after generate shifts
However what is happening is that when you generate the shifts
It sees that Overtime is set to 240 Minutes
So Day one shift gets generated OK
Next Day it sees the overtime from prior day so the generate shifts gives an
Standby shifts should not consider overtime
The issue can be reproduced at will with the following steps:
1. Create scheduler rule with 240 mins overtime
2. Create stand by shift for 23 hours and 59 mins daily for 7 days
3. Assign the shift to technician ca lender
4. Generate filed service Trip for 7 days
5. Trips will be generate for day 1 , day 3, day 5, day 7
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