'BENMNGLE RETRIEVED NO COMPENSATION OBJECTS BASED ON THE SELECTION CRITERIA' Using Individual Compensation Distribution

(Doc ID 2091402.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP8 version of Individual Compensation Distributions (ICD),

When attempting to access ICD plan in Self-Service, the following error occurs:

The process to evaluate this person's eligibility in a compensation plan has failed to complete because of the following reason: The batch process BENMNGLE retrieved no compensation objects based on the selection criteria specified. This error occurred in the procedure build_comp_object_list within the package ben_comp_object_list. Please reconsult your selection criteria.. Please contact HR administrator to verify plan setup.


Even after removing our eligibility profile from the ICD plan, the issue occurs.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility Employee Self-Service.
2. Select the ICD  function".
Error occurs.

Cause

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