12.2 E-Business Suite WebADI Issues After Upgrade to IE 11, Microsoft Excel Has Stopped Working Error When Macros Are Enabled For Journal Entries With 'Microsoft VBScript runtime error: 429' (Doc ID 2091427.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle General Ledger - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Web Applications Desktop Integrator, Desktop Integration Framework Integrator Definition issues

 

 

After upgrading to Internet Explorer 11, ADI journals fail to open due to the following error:

"Microsoft Excel has stopped working."

The following error alos appears in the bne.log:

11/23/15 7:20 AM AJPRequestHandler-HTTPThreadGroup-4862 ERROR BneUIXUtils.createErrorPage() Page: Page[name=]
11/23/15 7:20 AM AJPRequestHandler-HTTPThreadGroup-4862 ERROR BneUIXUtils.createErrorPage() Event: PageEvent[name=null,bne:errorcause=Microsoft VBScript runtime error: 429 - ActiveX component can't create object,bne:errordescription=,bne:redirect-portal=/OA_HTML/OA.jsp?page=/oracle/apps/frm/report/display/webui/ReportDisplayPG&documentId=105621&transactionid=1932773083&retainAM=N&addBreadCrumb=N&oas=dhdlcXi01ToVnbRhKD2n9w..,bne:action=error,bne:erroraction=Assure Excel Template Editor is installed, and check your browser's security by navigating to the Internet Explorer Tools menu -> Internet Options -> Security tab. Make sure the correct Web content zone is selected and press the Custom Level button. Set "Initialize and script ActiveX controls not marked as safe" to "Prompt". Press the Return button on this page to restart the document creation process. Select "Yes" when prompted to accept an ActiveX control to complete the process.]
11/23/15 7:20 AM AJPRequestHandler-HTTPThreadGroup-4862 ERROR BneUIXUtils.createErrorPage() Error number 302845
11/23/15 7:20 AM AJPRequestHandler-HTTPThreadGroup-4862 ERROR BneUIXUtils.createErrorPage() Stack Trace:

Cause

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