Unable to See Cancel Reason and Comments From "View Reasons" When Canceling Sales Order Header
Last updated on JULY 26, 2017
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to cancel sales order header of entered status with reason and comments,
But, unable to see the cancelled reasons and comments in Actions > View Reasons screen.
When attempting to cancel sales order header with entered status with reason
can view the cancelled reasons and comments in Actions > View Reasons
Steps to Reproduce
- Enter Sales Order header
- Cancel Sales Order header and enter cancel reason and comments
- Click Action button > Select View Reasons
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