UPK: KCenter Upgrade From 11.1 To 12.1.2 Fails With "Object Reference Not Found Exception" (Doc ID 2091479.1)

Last updated on MAY 04, 2016

Applies to:

User Productivity Kit - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Knowledge Center

Installation error on KCenter 12.1 during upgrade. Normal installation goes fine.

ERROR
-----------------------
"Error number: 0x80040706 Object reference not set" right after hitting the 'Install' of KCenter wizard.



Cause

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