UPK: Error "Gkn.OnDemand.Publishing.PublishingException: General exception occurred. Could not find file 'C:\Users\<user>\AppData\Local\Temp\osuyjrf1.uns.png'" When Publishing

(Doc ID 2091693.1)

Last updated on DECEMBER 24, 2015

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms


During the publishing process, the below error message is received:
"Gkn.OnDemand.Publishing.PublishingException: General exception occurred. Could not find file 'C:\Users\<username>\AppData\Local\Temp\image.png'"

The issue can be reproduced at will with the following steps:
1. Open UPK Developer.
2. Start publishing in Presentation mode the specific content containing png image.
3. Receive the above error.



Cause

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