Unable To Reverse Receipt Error APP-AR-4667244: Please create a debit memo reversal

(Doc ID 2092002.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Receipts Related

When attempting to reverse the receipt, the following error occurs.

ERROR
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APP-AR-4667244: Please create a debit memo reversal, because a refund payment has already been processed for this receipt.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Receivables Responsibility.
2. Navigate to Receipt Workbench.
3. Query for the receipt and try to reverse it. 

Cause

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