Tools > Change Reason in Sales Orders Form Gives FRM-40400 but Nothing Saved (Doc ID 2092250.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
In Sales Order header form, entering (M)Tools > Change Reason without any changes does save nothing.

In Sales Order line form, entering (M)Tools > Change Reason without any changes, it shows the following message but it does save nothing.

FRM-40400: Transaction complete: 1 records applied and saves

Expected Behavior
When Tools > Change Reason does nothing, then the action should be prohibited.

Steps to Reproduce

  1. Enter Sales Order and book
  2. Order Header or Order Line in Sales Orders form, entering (M)Tools > Change Reason

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms