SSO: Manager Created Candidates are Unable to Login (Doc ID 2092626.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle iRecruitment - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, Candidate Management

ACTUAL BEHAVIOR
---------------
In SSO enabled environment, candidates created by manager/recruiter are not able to login with details from  email notification sent with user name and password.

EXPECTED BEHAVIOR
-----------------------
Candidates created by recruiter/manager should be able to login to the system with user name and password details supplied from automatic email notification.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:In SSO environment
1. Responsibility : iRecruitment Recruiter
2. Recruiter home
3. Candidates
4. Create Candidate
5. Submit
6. Candidate receives email with username and password

7. Unable to login with this information

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login to iRecruitment Application.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms