In Read Only Scheduling Chart Function-Getting Kicked Out Of Instance When Using Switch Responsibility

(Doc ID 2092892.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.2 and later
Information in this document applies to any platform.


On : 12.1.2 version, Dispatch Center

When attempting to switch responsibility in Read Only Scheduling Chart window,
the following error occurs.


FRM-92100: Your connection to the Server was
This may be the result of a network error, or failure on
the Server.
You will need to reestablish your session

Java Exception:
at oracle.apps.jtf.schedulingChart.client.schedulingDataClient.doClear(
at oracle.apps.jtf.schedulingChart.client.schedulingDataClient.destroy(

The issue can be reproduced at will with the following steps:
1. Responsibility:Field Service Manager
2. Open Read Only Scheduling Chart window
3. Go to navigator > switch responsibility > Error


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms