R12: AP: In Payables Invoice Workbench, The Calendar Form Hangs When Attempting To Select A Date
Last updated on MARCH 08, 2017
Applies to:Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.
When entering an invoice in the Accounts Payables (AP) invoice workbench, the Calendar form hangs when attempting to select a date.
The Calendar form should not hang.
Upgraded DB from 126.96.36.199 (11g) to 188.8.131.52 (12c).
Key in the date value.
Steps to reproduce
The issue can be reproduced at will with the following steps:
1. With a Payables-enabled responsibility, navigate to Invoices > Entry > Invoices
2. Enter data.
3. In the Invoice Date field, click the Calendar.
4. Calendar form displays.
5. Select a date and click Ok. System hangs.
The issue has the following business impact:
Production issue: users facing delays when entering invoice data.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms