R12: AP: In Payables Invoice Workbench, The Calendar Form Hangs When Attempting To Select A Date

(Doc ID 2092905.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When entering an invoice in the Accounts Payables (AP) invoice workbench, the Calendar form hangs when attempting to select a date.

Expected behaviour
The Calendar form should not hang.

Recent changes
Upgraded DB from 11.2.0.4 (11g) to 12.1.0.2 (12c).

Workaround
Key in the date value.

Steps to reproduce
The issue can be reproduced at will with the following steps:
1. With a Payables-enabled responsibility, navigate to Invoices > Entry > Invoices
2. Enter data.
3. In the Invoice Date field, click the Calendar.
4. Calendar form displays.
5. Select a date and click Ok. System hangs.

Business impact
The issue has the following business impact:
Production issue: users facing delays when entering invoice data.

Cause

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