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R12: AP: In Payables Invoice Workbench, The Calendar Form Hangs When Attempting To Select A Date (Doc ID 2092905.1)

Last updated on JULY 15, 2020

Applies to:

Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

When entering an invoice in the Accounts Payables (AP) invoice workbench, the Calendar form hangs when attempting to select a date.

This started to happen after Upgraded DB from 11.2.0.4 (11g) to 12.1.0.2 (12c).
It is expected that the Calendar form should not hang.


The issue can be reproduced at will with the following steps:
1. With a Payables-enabled responsibility, navigate to Invoices > Entry > Invoices
2. Enter data.
3. In the Invoice Date field, click the Calendar.
4. Calendar form displays.
5. Select a date and click Ok. System hangs.

 

To avoid the issue, you can Key in the date value.

The issue has the following business impact:
Production issue: users facing delays when entering invoice data.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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