SCHORD: Performance issue with Schedule Orders program (Doc ID 2092969.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms


Find performance issue with the Schedule Orders program , when an Order eligible for Scheduling , is cancelled while the Schedule Orders Program is running.

There is otherwise no performance issue seen with this program.

Cancellation fails with "Line Lock" message.

EXPECTED BEHAVIOR
===============
Expect Schedule Orders program to run normal , without , performance delay even when cancellation is attempted.

STEPS
=====
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Reports, Requests > Run Request
3. Select Schedule Orders program and submit this with Operating Unit parameter
4. Query a Booked Order , eligible for Scheduling , and do an Actions > Cancel
5. Find the Cancel action fails with "Line Lock" message
6. Also find the Schedule Order program runs for a long time


Cause

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