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Task Audit Details Do Not Show Status Updates Made By Mobile Users (Doc ID 2093515.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 MFS Laptop

After updating the Task status in MFS Laptop, the Task Audit tab ( In Service Request form > task tab > More button) does not have the Task Audit information

Expect to see the Task Audit info information for updates that were made to the Task status in MFS Laptop

The issue can be reproduced at will with the following steps:
1. Update Task Status in MFS Laptop
2. Sync to Enterprise
3. Click on More Button on SR form Task tab, check the Audit info




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