PunchOut Ends with Error After Returning From Supplier Website (Doc ID 2093631.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Functional Setup

When attempting to do punchout in OfficeMax website,
the following error occurs.

ERROR
-----------------------
You cannot use your browser's navigation buttons here. To change item(s) in your shopping cart, please delete the item(s) and punchout to this supplier site again.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Kass iprocurement responsibility-
2. Click OfficeMax Hyperlink under Store and input searching item name”Milo” in OfficeMax website. And then Add purchase item into Shopping cart.
3. When click Return Cart button for check out, got the following error message.


Cause

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