CS_ServiceRequest_PVT.Create_ServiceRequest Is Giving Error CS_API_ALL_INVALID_ARGUMENT For Parameter BUSINESS_PROCESS_ID (Doc ID 2094135.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

Getting the following error while using standard API
 CS_ServiceRequest_PVT.Create_ServiceRequest From a custom workflow node.

CS_API_ALL_INVALID_ARGUMENT N API_NAME CS_ServiceRequest_PVT.Create_ServiceRequest N VALUE N PARAMETER business_process_id
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms