Receiving Error When Using PDF Printable View In RFQ (Doc ID 2094319.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Sourcing - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Users encounter error when using PDF Printable View In RFQ.

Have checked all the setups per note How to Diagnose and Resolve the ‘System failed to generate the PDF’ or 'PDF Document Generation Failure' errors in Procurement (Doc ID 1520871.1)

Using a custom style sheet but error still occurs when trying seeded.

Using custom responsibility but error still occurs when using seeded.
 

Error

There has been an error while processing the PDF generation. Please contact your system administrator.



Steps To Reproduce
1. Navigate to Oracle Sourcing.
2. Click on Negotiations tab.
3. Click on Drafts under Manage.
4. Search for an RFQ.
5. Select an RFQ and click Review and Submit button.
6. Choose "Buyer Printable View" under Actions drop-down list and click Go button.
7. Observe the error above.

Cause

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