22309584 Error When Clicking On The Preview Button Of The Solution In Knowledge Management

(Doc ID 2094377.1)

Last updated on MARCH 22, 2016

Applies to:

Oracle Knowledge Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Create, Update, Authoring Flow

Error when clicking on the Preview button of the Solution in Knowledge Management.

ERROR
-----------------------
Error

No method with signature - No method with signature - statementInitQuery(class java.lang.String)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
(R) Knowledge Management
(N) Knowledge > Authoring
Click on Create
Enter Title
Enter Category

Click on Preview
The error above is displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the Preview button when creating Solutions in KM.

Cause

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