Sales Person in Sales Credit Different From Salesperson in Sales Order Main Form OEXOEORD (Doc ID 2094437.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Transaction Entry

ACTUAL BEHAVIOR  
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The changed value for the Salesperson field on Header Sales Credits form cannot default to the Sales Order header form automatically.

EXPECTED BEHAVIOR
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Expect that the changed value for the Salesperson field on Header Sales Credits form can default to the Sales Order header form automatically.

STEPS
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The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Create a SO and Salesperson defaulted. > Click on Actions button and select the Sales Credit
3. Change Salesperson to another employee and save it
4. Return to header form and salesperson still not change

Cause

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