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When Approve an AGIS Inbound Transaction Get "You have encountered an unexpected error" at InboundAMImpl.approveTrx (Doc ID 2094853.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to approve an AGIS Inbound Transaction, the following error occurs.

Error
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Detail Message
java.sql.SQLException: ORA-01403: No data found
ORA-06512: "APPS.FUN_RECIPIENT_WF", line 1933
ORA-06512: at line 1

    at oracle.apps.fun.transaction.entry.server.InboundAMImpl.approveTrx(InboundAMImpl.java:516)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)

Steps To Reproduce
The issue can be reproduced at will with the following steps:

1. Create an Outbound Transaction
  Navigate to Transaction > Outbound (B)Create

2. Approve an Inbound Transaction
  Navigate to Transaction > Inbound (B)Update Transaction

3. Click on Approve button

4. The error occurs

Cause

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