Interface Trip Stop Errors With Error In Handle_Nonbulk_Mode ORA-01403: No Data Found (Doc ID 2094908.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Interface Trip Stop

When attempting to run Interface Trip Stop (ITS), it completes with a warning.

The log file shows the following:

WSHINTERFACES module: Interface Trip Stop - SRS
+---------------------------------------------------------------------------+
Current system time is 23-AUG-2016 09:59:49
+---------------------------------------------------------------------------+
**Starts**23-AUG-2016 09:59:49
**Ends**23-AUG-2016 09:59:50
Interface trip stop is completed with warning
...
Calling OE_Ship_Confirmation_Pub.Ship_Confirm_New TIME: ==> 01/04/2016 12:35:06 PM
entering Ship_Confirm_New 01
calling handle_NONbulk_mode 1-1
----------entering handle_nonbulk_mode
request_line_rec line_id count: 0
last- 1 first- 1
extending the tables 1
1looping over ship line rec, line_id: 8049229
Ship_line_rec.line_id 1:8049229
aa2 locked line
shippable_flag 1:Y
top_model_line_id 1:
error in handle_nonbulk_mode ORA-01403: no data found
error in handle_nonbulk_mode ORA-01403: no data found
ENTER Save_API_Messages
l_errmsg ORA-01403: no data found
EXIT Save_API_Messages
IN ship_confirm_new OTHERS ORA-01403: no data found
Entering Procedure Clear_Request in Package OE_Delayed_Requests_Pvt
ENTERING DELETE_ATTRIBUTE_CHANGES -1
LEAVING OE_MSG_PUB.COUNT_AND_GET 0
rollback to om_ship_confirm :
  After OE_Shipping_Integration_PUB.Ship_Confirm_New TIME: ==> 01/04/2016 12:35:07 PM
  l_return_status ==> U
  NO. OF OE MESSAGES :0
  ERROR
  Rollback to savepoint its_process_order_non_bulk
  No DCP Error
  Inside Loop WSH_DCP_PVT.G_INIT_MSG_COUNT ==> 0
  before deleting tables ==> 2
  current index ==> 1
  next index ==> is NULL
  l_loop_count ==> 1
  l_error_count ==> 1
  l_warn_count ==> 0
  Process Order Error
  Rollback to savepoint its_process_order_non_bulk
  Exiting WSH_SHIP_CONFIRM_ACTIONS.PROCESS_STOP_TO_OM (01/04/2016 12:35:07 PM, 1.61 seconds)
  Process_Stop_To_OM l_return_status ==> E
Rolling back to the savepoint its_process_order_non_bulk as ITS for the order completed with an error 2


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Shipping
3. Interfaces


Cause

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