DFF Greyed Out for Refund Type on Receipt Applications Form

(Doc ID 2094974.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


'Term Reference' DFF is greyed out when applying to refunds. 

It is enabled and working correctly for all types but refund. 
Term Reference' Descriptive Flexfield (DFF) is created at the Receipt Application Information level. 

The issue can be reproduced at will with the following steps:
1. Receipts > Receipts
2. Apply to Refund
3. The flexfield 'Receipt Application Information' screen appears
4. Term Reference field is greyed out


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