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Transaction with source Order Management does not Recalculate Tax when Ship To is Updated (Doc ID 2095055.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Tax Calculation

Receivables Invoices with Source - Order Management do not Recalculate Tax when the Ship To Address is changed.

Tax to be updated/recalculated when customer address is changed automatically

The issue can be reproduced at will with the following steps:
Use a Bill from Address in the UK
Create an Order in Order Management with a Ship To Address which will result in UK 20%VAT Applied.
Use the Order to Create an invoice in Receivables and note the VAT.
Change the SHIP TO to some other EU Country eg Germany.
Notice that the VAT is not updated.

Now Create a Manual Invoice in Receivables.
Use a Bill from Address in the UK
and a Ship To Address which will result in UK 20%VAT Applied.

Complete the Invoice and notice the VAT
Now Incomplete the Invoice and change the Ship To
Save and Complete and Notice that the Tax Changes


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