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IBAN Account Number for Bank Account Displayed With X as Last Character After Save (Doc ID 2095134.1)

Last updated on APRIL 20, 2023

Applies to:

Oracle Supplier Hub - Version 12.1.3 and later
Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Release 12.1.3 version, Registration and Onboarding

Bank Account IBAN number displays with ending character X rather than displaying all the characters as entered

Note: The values shown below are not real account values.  They are hypothetical made up values.

ACTUAL BEHAVIOR
User Creates a New Bank Account for the Country: <COUNTRY>, and Enters Bank Account Details, Account Number: 0123456789ABCDEFGHIJK, IBAN: 01234567890ABCDEFGHIJKLMNOPQRST.  Add Currency: Euro ->> Click: "Apply" to Save Data and Complete the New Bank Account information,   For some unknown reason after saving the bank Account information the IBAN Number Changes From the above, To IBAN: 01234567890ABCDEFGHIJKLMNOPQRSX

EXPECTED BEHAVIOR
Users, expect the IBAN Number to remain as entered and not change.

STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Sign on to Application
2. Select Responsibility: Supplier Data Librarian
3. Navigation: Supplier Home ->> Smart Search - Oracle Smart Search
4. Enter Name: Supplier <SUPPLIER> - Click: "GO" ->>
5. Returns Search Result - Select: SUPPLIER <SUPPLIER> ->> Click: "Update"
6. Returns Suppliers - Organization page ->> Select: Banking Detail
7. Click: "Create" button ->> Create a New Bank Account
8. Create Bank Account for Country: <COUNTRY>, Enter Bank Details ->>
9. Enter: Bank Account Details, Account Number: 0123456789ABCDEFGHIJK,
    IBAN: 01234567890ABCDEFGHIJKLMNOPQRST, Add Currency: Euro ->>
10. Click: "Apply" ->> Returns: Bank Account ans Assignment Details
11. Observe: IBAN: 01234567890ABCDEFGHIJKLMNOPQRSX


Due to this issue, users are confused as to how the IBAN Number Changed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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