"Create Hold Source" Function Not Available in Tools Menu on Quick Order Organizer (Doc ID 2095176.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
"Create Hold Source" function is not available under the Tools Menu in the Quick Order Organizer.

EXPECTED BEHAVIOR
This function is available under the Tools Menu Order Organizer, and expect it to be available under the Quick Order Organizer Tools Menu as well.

STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Quick Order Organizer.
3. Bring up a list of Orders.
4. Do Actions > Create Hold Source.
5. If go to Tools, Create Hold Source is not available there.

Trying to set this up so that the Create Hold Source is available under the Tools Menu, like it is on the Order Organizer.

1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Order Organizer.
3. Go to Tools > and Create Hold Source is available in the Menu.

Cause

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