Error When Saving A Repair Order: ORA-06508: Could Not Find Program Unit Being Called In Package CS_Charge_Create_Order_PUB (Doc ID 2095254.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Logistics Management

When saving a repair order the following error occurs even though the repair number is generated.
 

ERROR
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 ORA-06508: PL/SQL: could not find program unit being called in Package CS_Charge_Create_Order_PUB




STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Service Request.
2. Navigate to Tools2 > Quick Menu > Depot Repair > Save the Repair Order.
3. Repair Number is generated with error.  
4. Users cannot process the Repair Order from Logistics Tab.



Changes

 

Cause

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