Why Are Emails Not Received By Users Even Though the Mail_STATUS is SENT ?

(Doc ID 2095448.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.


 In the WF_NOTIFICATIONS table the MAIL_STATUS of the notification is set to SENT, however the user did not receive the email

what could be the cause ?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms