Why Are Emails Not Received By Users Even Though the Mail_STATUS is SENT ? (Doc ID 2095448.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

 In the WF_NOTIFICATIONS table the MAIL_STATUS of the notification is set to SENT, however the user did not receive the email

what could be the cause ?

Solution

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