Experiencing CommitAllocUsage Object Locks

(Doc ID 2096298.1)

Last updated on JANUARY 12, 2016

Applies to:

Oracle Transportation Management - Version 6.2.10 to 6.4.2 [Release 6.2 to 6.4]
Information in this document applies to any platform.

Symptoms

Running into CommitAllocUsage object locks.

Checked the object locks servlet and noticed that there is a lock on the CommitAllocUsage record. 
Checked the log and see that OTM attempted to release the lock itself but encountered a NPE.



When the Administrator runs unlockAll, it encounters a NPE.
If attempting to release the lock manually, also encounter a NPE.
Only workaround is to stop/start OTM on the offending server.


Cause

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