Receive 'Cannot Launch The Page As Maintenance Super User Responsibility Is Not Assigned' Message When Checking Pending Tranactions (Doc ID 2096829.1)

Last updated on JANUARY 19, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Cannot launch the page as Maintenance Super User responsibility is not assigned to the user
 
ERROR
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Cannot launch the page as Maintenance Super User responsibility is not assigned to the user

STEPS
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The issue can be reproduced at will with the following steps:

1.Navigate to Inventory -> Accounting Close Cycle -> Inventory Accounting Periods
2. Choose Period
3. Press 'Pending' button to open the Pending Transactions form
4. In the 'Resolution Recommended' block, see that the value in the field 'Incomplete Work Orders' is 1410
5. Press 'Open' button
6. And show error: Cannot launch the page as Maintenance Super User responsibility is not assigned to the user

Cause

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