Employee with SDL liability is not shown in CPF Line Archive report (Doc ID 2097290.1)

Last updated on JANUARY 15, 2016

Applies to:

Oracle HRMS (Singapore) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Singapore Payroll
(Test/ Production) Instance : Production

ACTUAL BEHAVIOR
---------------
Employees not picked up in CPL Line Archive.

EXPECTED BEHAVIOR
-----------------------
Employees should be picked up in CPL Line Archive.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation : In SG HR Super user > Go to Assignment > Assign the multiple CPF Submission numbers for the legal entity
2. Go to Processes and Reports > Run the CPF Line Archive report
3. Assignment does not show up on the hire date but shows up on a date prior to hire date.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Business need to submit the CPf Line Archive report to government in next 2 days.

Cause

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