UPK: Developer Windows Authentication Has Stopped Working

(Doc ID 2097366.1)

Last updated on MARCH 24, 2016

Applies to:

User Productivity Kit - Version and later
Information in this document applies to any platform.


When launching the UPK client, the profile begins to load with the typical "Loading Library message", but is then followed by a Windows Login screen which should not appear for Windows Authentication.   This Windows Login dialog contains the user's Domain\Username and is grayed out.  Any password entered into this dialog appears to fail, resulting in the following error:

invalid username and password.


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