Payroll Dashboard Page Goes Into 500 Internal Error When Click On Check Readiness (Doc ID 2097448.1)

Last updated on MARCH 28, 2016

Applies to:

Oracle Payroll - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP8 version, Core Payroll - General

When attempting to select Check Readiness, the following error occurs.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to Payroll Professional Responsibility
2. Click on Payroll Dashboard
3. Scroll Down to page ,where you can see “Payroll Readiness Details”.Select the Bank Name and click on “Check Readiness” button

 

Cause

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