My Oracle Support Banner

Service Request Purge Concurrent Does Not Delete Records From JTF_TASK_ASSIGNMENTS_AUDIT_B (Doc ID 2097542.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 12.2.3 to 12.2.3 [Release 12.2]
Oracle Common Applications Calendar - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

Service Request Purge Concurrent does not delete records from JTF_TASK_ASSIGNMENTS_AUDIT_B.
The data in the JTF_TASK_ASSIGNMENTS_AUDIT_B are not purged even though the Tasks are purged.

This may lead to data inconsistency.

Changes

Run CSSRPGP - Service Request Data Purge.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.