Service Request Purge Concurrent Does Not Delete Records From JTF_TASK_ASSIGNMENTS_AUDIT_B (Doc ID 2097542.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Teleservice - Version 12.2.3 to 12.2.3 [Release 12.2]
Oracle Common Applications Calendar - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

Service Request Purge Concurrent does not delete records from JTF_TASK_ASSIGNMENTS_AUDIT_B.
The data in the JTF_TASK_ASSIGNMENTS_AUDIT_B are not purged even though the Tasks are purged.

This may lead to data inconsistency.

Changes

Run CSSRPGP - Service Request Data Purge.

Cause

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