EAM Stopped Generating Preventive Maintenance (PM) Work Orders For A Particular Asset With Meter And Day Interval PM Rules (Doc ID 2097552.1)

Last updated on JULY 06, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When attempting to forecast Work Orders using the simulate button of the Maintenance Workbench,  you encounter


EXPECTED BEHAVIOR

Work Orders to forecast normally

STEPS

The issue can be reproduced at will with the following steps:
1. Responsibility = Enterprise Asset Management
2. Navigation = Work Orders-> Work Order Planning
3. Maintenance workbench
4. Choose an Organization/ Asset Group / Asset Number
5. Results - click on Forecast tab
6. Choose assets with work- push simulate button
7. Nothing happens - 'FRM-40350: Query caused no records to be retrieved.'


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms