Line Level Cash Application Balances Do Not Match Header Application Balances

(Doc ID 2097643.1)

Last updated on JANUARY 24, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Transactions Related

ACTUAL BEHAVIOR
---------------
After unapply receipt, both applied /unapplied  receipt balance amount are incorrect.

EXPECTED BEHAVIOR
-----------------------
After unapply receipt, receipt balance applied amount should be "0", and unapplied amount should be properly released.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Receivables responsibility

2. Navigate to Receipt Workbench > Receipts> Application window

3. Apply Receipt > Unapply Receipt


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms