Line Level Cash Application Balances Do Not Match Header Application Balances
(Doc ID 2097643.1)
Last updated on AUGUST 07, 2020
Applies to:
Oracle Receivables - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.1 version, Transactions Related
ACTUAL BEHAVIOR
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After unapply receipt, both applied /unapplied receipt balance amount are incorrect.
EXPECTED BEHAVIOR
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After unapply receipt, receipt balance applied amount should be "0", and unapplied amount should be properly released.
STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Receivables responsibility
2. Navigate to Receipt Workbench > Receipts> Application window
3. Apply Receipt > Unapply Receipt
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |