Unable to See BI Publisher Add-in on Word 2013 64-bit After the Installation of BIP Desktop, and Manual Activation Errors With 'Reference in the deployment does not match the identity defined in the application manifest.' (Doc ID 2097777.1)

Last updated on AUGUST 08, 2017

Applies to:

BI Publisher (formerly XML Publisher) - Version 10.1.3.2.0 to 11.1.1.9.x [Release 10.1 to 11.1]
Information in this document applies to any platform.

Symptoms

After a successful install of BI Publisher desktop on Microsoft Word 2013 64-bit, the BI Publisher add-in is not listed under add-ins in Word.

When trying to activate the BIP add-in manually, the following error is received:

"Reference in the deployment does not match the identity defined in the application manifest."

The issue is documented in unpublished defect 19790729.

Cause

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