R12 Framework Page Fields With Long Values Display As Multiple Lines Instead of One Line (Doc ID 2097992.1)

Last updated on JANUARY 21, 2016

Applies to:

Oracle Payables - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Oracle Applications Framework - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.1.3 - 12.2, Framework display issues


ACTUAL BEHAVIOR
---------------
In certain Framework pages (supplier bank account printable page, Applications usage, etc), the display area is too small.

The result is long fields like 'Account Name' and 'Alternate Account Name' display in several lines.

EXPECTED BEHAVIOR
-----------------------
The display area should be larger, so longer fields like 'Account Name' and 'Alternate Account Name' display in one line.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation: Payables responsibility > Suppliers > Entry
2. Search for a supplier and update
3. Go to Banking details tab, click one bank account detail, and check the Printable Page.

Same issue also happens in below page.
Navigation: System Administrator > Oracle Applications Manager > Applications Usage > Reports > Advanced Search > Select Application
Then in printable page the Application in Japanese will show in multiple lines.

Changes

After the following patches were applied related to RUP8 and IE11 the issue occurs:

<Patch 18936791> - R12.FWK.B.DELTA.4

<Patch 21565052> - Post install recommended patch for R12.FWK.B.delta.4

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms