Error "Please note that the "Add Services" action only applies to serviceable items" When Adding Service

(Doc ID 2098161.1)

Last updated on APRIL 12, 2016

Applies to:

Oracle Quoting - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

When trying to add a service to a product we get the following error.
Checked the Doc ID 746098.1 and put the profile option "ASO : Require Service Reference on Add to Quote" with the value "No" but still doesn't work.

ERROR
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Please note that the "Add Services" action only applies to serviceable items

STEPS
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The issue can be reproduced at will with the following steps:
1. Open Quote with a model item (or standard item)
2. Select "Add Services" from Quote line actions drop-down
3. Receive error

Cause

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